Privacy Policy

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Privacy Policy

Privacy Policy

This Privacy Policy outlines how Branch and Grove collects, uses, discloses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect personal information from you when you visit our website, make a purchase, or subscribe to our newsletter. This information may include:  

  • Personal Information: Name, email address, shipping address, billing address, phone number.
  • Order Information: Products purchased, order history, and payment information.
  • Technical Information: Device information, IP address, browser type, and website usage data.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders and inquiries.
  • To improve our website and products.  
  • To send you marketing communications, with your consent.
  • To protect against fraud and abuse.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing platforms. We require these third parties to protect your personal information and use it only for the purposes we have authorized. 

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.  

Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information. To exercise these rights, please contact us via email.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. This information helps us improve our website and provide you with a more personalized experience. You can manage your cookie preferences through your browser settings.  

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.